Privacy Policy

1. Introduction

Shift Scheduler by MAIL s.r.o. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and secure your personal data when you use our shift scheduler software ("Software") and related services. By accessing or using our Software, you agree to the terms of this Privacy Policy.

2. Definitions

• Personal Data: Information relating to an identified or identifiable individual.
• User: Any individual or entity accessing or using the Software.

3. Data Controller

MAIL s.r.o., located at Čsl. parašutistov 23, Bratislava, 83101, Slovak Republic, is the data controller responsible for your Personal Data. Contact us for privacy-related inquiries:

Email: adam@shiftscheduler.ai

4. Information We Collect

We collect the following types of information:

4.1 Provided by You:

• Account information (name, email, billing details).
• User-generated content (location details, person allocations).

4.2 Automatically Collected:

• Usage data (IP addresses, browser types, usage patterns).
• Cookies - We use necessary cookies for the Software to function. With your consent, we may also store a referral cookie to attribute recommendations.

5. How We Use Your Information

Your data is used to:

• Provide and maintain the Software (support, billing).
• Improve services and user experience.
• Communicate with you (updates, newsletters, opt-out available).
• Ensure security (fraud prevention).

6. Data Center Location

We primarily host and store core Software data in data centers located within the European Union. Some service providers may process Personal Data outside the European Economic Area as described in Section 9.

7. Legal Basis for Processing

• Contractual necessity (providing services).
• Compliance with legal obligations.
• Legitimate interests (improving services).
• Consent (where legally required).

8. Data Sharing and Disclosure

We may share your Personal Data with:

• Service providers, including payment processors, hosting providers, email providers, analytics providers, and AI model providers such as OpenAI.
• Authorities (legal obligations).
• In case of business transfers (acquisitions, mergers).

9. International Data Transfers

Some of our service providers, including AI model providers such as OpenAI, may process Personal Data outside the European Economic Area, including in the United States. Where this happens, we rely on appropriate safeguards under GDPR, such as European Commission adequacy decisions or Standard Contractual Clauses.

10. Data Retention

We retain your data only as necessary or required by law. Upon termination, we anonymize or delete your data.

11. Your Rights

You have rights regarding your Personal Data:

• Access and copy your data.
• Rectify inaccurate data.
• Request erasure under certain conditions.
• Restrict or object to processing.
• Data portability.
• Withdraw consent where applicable.

Contact us to exercise your rights.

12. Data Security

We implement robust security measures to protect your data from unauthorized access or disclosure. However, no electronic transmission is entirely secure, and absolute security cannot be guaranteed.

13. Children's Privacy

Our Software is not intended for individuals under 18 years old. We do not knowingly collect children's data and will delete it if inadvertently collected.

14. Changes to This Privacy Policy

Updates to this Privacy Policy will be published online. Significant changes will be communicated directly. Continued use implies acceptance of changes.

15. Governing Law

This Privacy Policy is governed by the laws of the Slovak Republic.

16. Contact Information

For questions or concerns, contact us at:

MAIL s.r.o.
Čsl. parašutistov 23
Bratislava, 83101
Slovak Republic
Email: adam@shiftscheduler.ai